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can't upgrade to newer betas

i've got bb pro v1.91. for the first time i'm trying to upgrade to the newer betas. when i do try, however, i get a dialog telling me bb can't upgrade (or some such) because i have bb already running.

this is not so. my os is nt 4.0 sp6a, and i double-check with the task manager to assure i had no bb files open.

what do i do now?

tia

zackq
 

BinaryBoy's reply to zackq #315 @

Originally posted by zackq
i've got bb pro v1.91. for the first time i'm trying to upgrade to the newer betas. when i do try, however, i get a dialog telling me bb can't upgrade (or some such) because i have bb already running.

this is not so. my os is nt 4.0 sp6a, and i double-check with the task manager to assure i had no bb files open.

what do i do now?

tia

zackq


Send me your order id or the email address you used when you bought Binary Boy Pro and I'll send you a web link where you can download the full installer. Email to support@binaryboy.com. That should make sure everything is set up properly and in the right place. Then you can give the upgrade another try.